Supplier Relationship Management (SRM)
Segment your supply base, measure performance and develop the suppliers that matter.
Instructor
fmiceli
34
Students
enrolled
- Description
- Course Content
- FAQ
Not all suppliers deserve the same attention. This course shows you how to segment your supply base, set up scorecards and run business reviews that actually improve performance.
What you will learn
- Supplier segmentation: strategic, bottleneck, leverage and routine
- Building supplier scorecards with meaningful KPIs
- Running effective quarterly business reviews
- Supplier development plans and escalation paths
- Managing supplier relationships through crises and capacity shortages
Who this course is for: buyers and supplier quality professionals responsible for key supplier accounts.
30-Day Money-Back Guarantee. If this course does not meet your expectations, write to info@procurement.academy within 30 days of purchase and we will refund you in full — no questions asked.
What do I get when I buy a course?
Full access to all video lessons, downloadable templates and tools, quizzes, and any future updates to the course content. Everything is available in your personal account area immediately after purchase.
How long do I keep access?
Access is unlimited in time. Buy once, come back whenever you need a refresher — including to updated versions of the materials.
Are the lessons live or on demand?
All courses are on demand: pre-recorded video lessons you can watch at your own pace, on any device, with no fixed schedule.
Do I need prior procurement experience?
It depends on the course. Each course page states who it is for: some are designed for newcomers (like Procurement Fundamentals), others assume some buying experience. When in doubt, write to us and we will advise you.
In what language are the courses?
All courses are in English. Templates and tools are in English as well, and can be adapted to your organisation.
How much does a course cost?
Every course has a price marked in the course page. There is no subscription and no recurring fee.
Which payment methods do you accept?
Major credit and debit cards, paypal, bank transfer. If your company needs an invoice, contact us and we will arrange it.
Can I get a refund?
Yes — every course comes with a 30-day money-back guarantee. If a course does not meet your expectations, write to us within 30 days of purchase and we will refund you in full, no questions asked. Details in our Terms and Conditions.
Can I get an invoice with VAT details?
Yes. An invoice is issued for every purchase; add your company details and VAT number at checkout or request the invoice by email.
Do I receive a certificate?
Yes. After completing all lessons and quizzes contact us for a certificate of completion with your name and the course title, which you can download as a PDF and share on LinkedIn.
Do you offer team licences?
Yes. For teams of five or more we offer volume pricing and simple central billing. Write to info@procurement.academy with the team size and the courses you are interested in.
Can you build a custom learning path for our purchasing team?
We can combine existing courses into an onboarding or upskilling path and, for larger teams, discuss custom content. Get in touch to talk it through.
